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# Troubleshooting

If you run into problems with Mopidy, we usually hang around at `#mopidy` on irc.freenode.net and also have a discussion forum. If you stumble into a bug or have a feature request, please create an issue in the issue tracker.

When you’re debugging yourself or asking for help, there are some tools built into Mopidy that you should know about.

## Sharing config and log output

If you’re getting help at IRC, we recommend that you use a pastebin, like pastebin.com or GitHub Gist, to share your configuration and log output. Pasting more than a couple of lines on IRC is generally frowned upon. On the mailing list or when reporting an issue, somewhat longer text dumps are accepted, but large logs should still be shared through a pastebin.

## Show effective configuration

The command `mopidy config` will print your full effective configuration the way Mopidy sees it after all defaults and all config files have been merged into a single config document. Any secret values like passwords are masked out, so the output of the command should be safe to share with others for debugging.

## Show installed dependencies

The command `mopidy deps` will list the paths to and versions of any dependency Mopidy or the extensions might need to work. This is very useful data for checking that you’re using the right versions, and that you’re using the right installation if you have multiple installations of a dependency on your system.

## Debug logging

If you run mopidy -v or `mopidy -vv` or `mopidy -vvv` Mopidy will print more and more debug log to stdout. All three options will give you debug level output from Mopidy and extensions, while `-vv` and `-vvv` will give you more log output from their dependencies as well.

If you run mopidy --save-debug-log, it will save the log equivalent with `-vvv` to the file `mopidy.log` in the directory you ran the command from.

If you want to reduce the logging for some component, see the docs for the `loglevels/*` config section.

## Debugging deadlocks

If Mopidy hangs without an obvious explanation, you can send the `SIGUSR1` signal to the Mopidy process. If Mopidy’s main thread is still responsive, it will log a traceback for each running thread, showing what the threads are currently doing. This is a very useful tool for understanding exactly how the system is deadlocking. If you have the `pkill` command installed, you can use this by simply running:

    pkill -SIGUSR1 mopidy

## Debugging GStreamer

If you really want to dig in and debug GStreamer behaviour, then check out the Debugging section of GStreamer’s documentation for your options. Note that Mopidy does not support the GStreamer command line options, like `--gst-debug-level=3`, but setting GStreamer environment variables, like `GST_DEBUG`, works with Mopidy. For example, to run Mopidy with debug logging and GStreamer logging at level 3, you can run:

    GST_DEBUG=3 mopidy -v

This will produce a lot of output, but given some GStreamer knowledge this is very useful for debugging GStreamer pipeline issues. Additionally `GST_DEBUG_FILE=gstreamer.log` can be used to redirect the debug logging to a file instead of standard out.

Lastly `GST_DEBUG_DUMP_DOT_DIR` can be used to get descriptions of the current pipeline in dot format. Currently we trigger a dump of the pipeline on every completed state change:

    GST_DEBUG_DUMP_DOT_DIR=. mopidy

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